Delete your account

Dose & Lose · Petros IT Solutions SRL

In the app (fastest)

1. Open Dose & Lose and go to the Account tab.
2. Tap Personal Details.
3. Tap Delete Account and confirm.

Your account and data are deleted right away.

By email

If you no longer have the app, email office@doseandlose.com from the address you signed in with (or tell us how you signed in) and ask us to delete your account. We confirm and complete the deletion within 30 days.

What is deleted

• Your profile, medication and shot history, weight, food, water, activity and side-effect logs.
• Your progress photos and all other photos you uploaded.
• Your Puku conversations and memories.
• Your community profile, comments, reviews and reactions.
• Your sign-in connections to Apple, Google or email.

What is kept, and for how long

• Database backups keep deleted data for up to 7 days, then it is gone.
• Crash reports, which do not contain your logs, are kept for up to 90 days.
• Purchase records are kept by Apple, Google and RevenueCat as required by law.